I'm so sorry this was your experience.
Our salmon oil is sourced from wild-caught Icelandic and Norwegian salmon and is produced to human-grade omega-3 standards. That means it goes through a higher level of refinement to remove impurities and concentrate the beneficial fatty acids, rather than the lower-grade bulk oils commonly used in pet products.
Because it’s a natural product from wild fish, the color can vary from batch to batch and is often a lighter yellow rather than the deep orange many people expect. That difference comes from species, diet, and sourcing region, not quality.
That said, it should never have a strong or foul odor. If what you received smelled off, that’s not acceptable and we want to make it right.
Please reach out to us directly and we’ll send a replacement right away!
